Frequently Asked Questions

Archive 2024-2025

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Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Annual - 08/01/2024 - 09/20/2024

Online Enrollment

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Period:

Annual - 08/01/2024 - 09/20/2024

You may request to waive out of the Student Health Insurance Plan (SHIP) if your alternate insurance health plan meets the following requirements:

  1. Medical coverage is active.
  2. Short-term coverage plans must cover the same coverage dates as SHIP.

NOTE: The following plan(s) will NOT be acceptable for waiver approval:

  • Financial Assistance plans are not accepted.

If your alternate coverage meets the above minimum requirements, submit electronic copies of the following document(s) with your online waiver request:

  • An electronic copy of the front and back of your health insurance ID card indicating the student as a covered member.

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (855) 267-0214
Dental Customer Service

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected